Privacy Policy

Maison Strobel (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

1. What Information We Collect

We may collect the following information:

  • Personal Details: Name, email address, shipping information, and order details when you make a purchase or contact us.

  • Account Information: If you choose to create an account, we may store your login credentials and preferences.

  • Marketing Preferences: If you subscribe to our newsletter (such as during checkout), we may store your contact info and communication preferences.

  • Technical Data: IP address, browser type, and usage data collected through analytics tools and cookies.

We do not store your payment details. All transactions are handled securely by trusted third-party payment processors.

2. How We Use Your Information

We use the information you provide to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiry

  • Send optional promotional updates if you’ve subscribed

  • Operate and improve our website and services

  • Comply with legal requirements

We do not sell or rent your personal data.

3. Cookies and Analytics

We may use cookies or similar technologies to enhance your experience and understand how visitors use our site. You can control cookies through your browser settings.

4. Third-Party Services

We may share information with select third parties when necessary to operate our business, including:

  • Payment processors (e.g. for secure transactions)

  • Print-on-demand partners (to manufacture and deliver your physical items)

  • Email marketing platforms (to manage newsletter subscriptions)

  • Website analytics providers

These parties only receive the information needed to perform their tasks and are required to protect your data.

5. Data Storage and Retention

We retain your information for our records unless and until you ask us to delete it. This includes order details, account information, and communication history. You can request deletion at any time (see Section 6).

6. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct or delete your information

  • Withdraw your newsletter subscription or close your account

To exercise any of these rights, please contact us through our Contact page.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been submitted, we will delete it.

8. Data Security

We take reasonable precautions to safeguard your personal information from unauthorized access, loss, or misuse. However, no online system can guarantee absolute security. By using our website, you acknowledge and accept this risk.

9. Policy Changes

We may update this Privacy Policy as our services evolve. Significant changes will be posted on this page. Continued use of our site implies your acceptance of any updates.

10. Contact

If you have any questions about this policy or how your data is handled, please reach out through our Contact page.