FAQ

What products does Maison Strobel offer?

Maison Strobel offers high-quality art prints of original digital and traditional artworks. These are physical prints on premium materials, no digital downloads or files.

What medium are used for Maison Strobel’s artworks?

Most artworks are digitally using professional-grade software with occasional traditional media pieces. Each product listing clearly states the medium used.

What print sizes are available?

Print sizes vary by artwork, with canvas options ranging from 30 × 40 cm to 70 × 100 cm (12 × 16 in to 28 × 40 in). All canvases arrive stretched on FSC-certified wood stretcher bars and are ready to hang.

How long does delivery take?

Order processing takes 3 to 5 business days. Shipping typically takes 2 to 7 business days, depending on your location. You’ll receive a tracking confirmation once your order ships.

Do you ship internationally?

Yes, international shipping is available worldwide. Delivery times typically range from 5 to 14 business days depending on destination. Customs fees, import duties, or taxes may apply based on the buyer’s country.

How are Maison Strobel prints produced and packaged?

To ensure longevity and vibrant colors, prints are produced using professional-grade materials, including responsibly sourced FSC-certified wood stretcher bars and a durable cotton–polyester blend. Packaging includes secure protective materials to prevent damage during transit.

Will the print colors exactly match what I see on my screen?

While every print is color calibrated for accuracy, variations may occur due to individual screen settings and lighting conditions. Maison Strobel strives for a faithful reproduction of original artwork colors.

Does Maison Strobel sell original physical artworks?

Original physical artworks are not regularly available for sale. Maison Strobel primarily focuses on prints, though occasional select physical originals may be offered. Check the website for updates.

Are commissions accepted by Maison Strobel?

Yes, a limited number of bespoke commissions are accepted. Interested clients should visit the Commissions page for full details and submission guidelines.

What is Maison Strobel’s refund and exchange policy?

All sales are final.If a print arrives damaged or defective, customers must contact Maison Strobel within 7 days of delivery with clear photos. Issues will be promptly resolved.

Does Maison Strobel sell artworks wholesale to galleries or retailers?

Not as a standard practice. Galleries or shops interested in collaborations or consignment arrangements may contact Maison Strobel directly to discuss opportunities.

Can Maison Strobel artworks be licensed for commercial use?

No. All artworks are protected and not available for commercial licensing, resale, or redistribution.

Where can I follow Maison Strobel’s latest artworks and news?

Maison Strobel is active on multiple social media platforms. Official links are available below for easy access to new releases, behind-the-scenes content, and announcements.

Or subscribe to the Maison Strobel newsletter for updates on new artworks and exclusive offers straight to your inbox.